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BUY NOW FOR FREE SHIPPING OVER $600 AND NO TAX (excludes NJ) ON ALL ORDERS, LIMITED TIME ONLY!
BUY NOW FOR FREE SHIPPING OVER $600 AND NO TAX (excludes NJ) ON ALL ORDERS, LIMITED TIME ONLY!

FAQs

Do you ship worldwide?

No, we only deliver to the United States.

 

Will my order be shipped in multiple parcels?

If you place a large order, it may be fulfilled in multiple shipments.

 

How long will my order take to deliver?

Click here for our full Shipping and Delivery info. Your order should take between 5 to 10 business days to arrive at your doorstep.

 

Will I have to pay any customs fees?

We are confident that there will be no customs fees. However, we are not responsible for customs fees or import duties. If any such costs are required, it is the buyers' responsibility to pay the balance.

 

What are my payment options?

We accept payments from Amazon, Klarna, Visa, MasterCard and American Express.

 

What are my delivery options?

Standard shipping is from $100~$200 depending on the weight of the product, except during Free Shipping seasons.

 

How secure is your site?

We process payments using the Stripe payment gateway. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. We take security very seriously, all payments are verified by Stripe to prevent fraud.

 

Can I amend my order?

Contact us as soon as possible if you wish to amend your order. We ship items out usually within 1 working day, so cannot guarantee any changes will be made. It is your responsibility to ensure you check out with the correct items and shipping info.

 

Where is my order?

You will receive an email with tracking information once your order is dispatched.

 

How do I track my parcel?

You can track your parcel via the email we sent you.

 

When will I receive my parcel?

Once your order is trackable, it will take between 5 to 10 business days to be delivered. Depending on different region's custom restrictions, this may take longer. This rarely happens in the United States.

 

Can I return or exchange an item?

Absolutely. We offer a 365 day refund time from the date you receive your parcel. Read our Refund Policy page for more info. If you are unhappy with your order, we encourage you to email us directly on our website, so we may resolve your issue with the product.

 

What if I received a faulty item?

If you discover a fault, please contact us immediately (within 7 days of receiving your parcel) via ‘Contact Us’ on our website.

★ Customer Reviews ★

Verified Customer Testimonials

214 reviews
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V
Powerblock Elite EXP Adjustable Dumbbell Set
Vainthe Julien (Norfolk, US)

Powerblock Elite EXP Adjustable Dumbbell Set

Powerblocks

Great product and prompt response from company to answer questions

Just as shown - So easy to use

Product arrived very quickly once tracking info was sent out. I was originally a little worried about the design of the product as this isn’t the traditional “dumbbell” design and I had never used a PB item before. Upon receiving the weights couldn’t be easier to use and are sleek and easy to keep in the apt! Would definitely recommend

Great service

I was a bit nervous ordering from a site I hadn't heard about and read some of the reviews about getting a hold of customer service but I still went for it. Got powerblock exps for $500 flat during covid where no one else was even close to that price. Had to wait a couple weeks for them but jll take it. They were well packaged and no damage to the boxes and are worth it for at home gym.

Finally!!

I looked high and low near and far....well...not too far like China or anything.....for powerblock sport 24 dumbbells that weren't gonna cost 300 or more. I bought my original set for 149 at play it again sports several years ago. My dtr and I loved them because they were small but went up to 24 lbs each and we could choose our weight. With all the gyms closing due to covid prices just kept climbing!!! I finally found gymfair.com and I bought a set for 259....which is still more than usual but way less than anywhere else. I have been very pleased with the weights, the customer service and the honesty of the company. I definitely recommend them to anyone.